Just dont


Joined Kennel Club insurance as I had a free trial when I bought my puppy and, stupidly, thought the Kennel Club name would guarantee some standard of service. The price doubled within a year. I was told as I'd made a claim I was tied into another year at the inflated price. The customer service was shocking. Just don't think the name stands for anything. I felt this company would steal my teeth and come back for the gums. Consider yourself warned!


Spinone Italiano


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Posted: 27/08/2016

Had my renewal quote for one of my dogs today, the premium has increased by 31.5%. I rang them to query why it was SO much and was told it was because of insurance premium tax. When I said that the afore said tax is only 9.5% I was told it was also because of vets fees increasing (22%????? I don't think so!) again I queried this and was told it was also because my dogs are old.......they're 4 & 3! Then it was because of breed and gender specific illnesses. I told her that I was appalled at the increase and that I was cancelling my policies, she said that if I ring up in say a months time I'd get a really good deal as they like to encourage new custom! What a shame they aren't as loyal as the dogs they insure! Avoid them at all costs!!!!!!

Posted: 11/10/2016

Did you have a claim in that period of insurance? If you did it is standard practice for all insurers to require the full annual premium. It's the same kind of principle as having a phone contract, if you want to cancel the contract then you are required to pay off the rest of it as you are paying for the handset as well.

Posted: 09/11/2016

had a similar experience with k c insurance myself would never reccomend them or trust there 5 weeks free insurance again

Posted: 04/02/2017

the only way to bring insurance companies to their greedy senses is to boycott them. Im putting my premiums into a savings account for them now. and not bothering with insurance.

Posted: 17/02/2017

I bet you were give an introductory offer when you started your first year, people always forget this then complain when their premiums are higher next year.