Tommy was diagnosed with osteoarthritis, after X-rays and samples of blood and cartilage were taken, a few months after I took out pet insurance with Vets Medi Cover. They have kept me informed by email and agreed to pay the full claim. In addition they...

Had Tesco insurance from the time we had dog as a puppy. At age 5 he had a mast cell tumour on the top of his head which required removal - this was quite an extensive operation. About a year later he was limping and (wrongly) diagnosed with arthritis but...

Our dog who is almost 6 has epilepsy for the last year and having only take out prime cover...silly me...we can no longer claim for this condition....or it seems any other conditions he may get as recently he had a problem walking unable to get up and had...

When I got my kitten, she came with 4 weeks free insurance with Petplan. Within days, I had to take to the vets as she had bloody diarrhoea but was well otherwise. I was told it was probably due to trauma of leaving her mother & being in a new environment...

My current insurer loaded my policy to 35% of the cost as well as the first £100. When I complained they said they would reduce it back to 20% but the premium would be increased. It is a lifetime policy, but she is 10 and not on any medication and I...

I purchased Lifetime Pet Cover via a cashback site. Disappointingly, the cashback was declined with no real explanation/investigation. However the costs were still very competitive compared with other companies. I have had to make regular claims on my...

Each year I dread the pet insurance renewal letter. This year my provider increased the premium beyond an acceptable level and, although reduced 25%when I complained, out of principle I thought I would look elsewhere. What I loved best about this firm...

I have just received my renewal premium for 2 indoor cats of £1,237 per year!!. Yes 1 is 15 years old so clearly seen as a risk and the other cat is 8 years old. They are both indoor cats which puts them at less risk of a number of potential issues and...

I was so disappointed, from all the reviews on here I thought it would be perfect, however, I encountered an error on the site which wouldn't let me get past getting a quote. I contacted them through the website and received terrible customer service. Due...

Our rottweiler was hitting the older dog mark and it was difficult trying to get an insurance that we thought would be good value and give good cover. Read the reviews on vetsmedi and insured with them. Then we had bad luck with our otherwise very...