With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Richard Wallace
Posted: 27/10/2016
1

AF do everything they can not to pay out. I have twice previously tried to add a negative review to this site,but they're not appearing. I wonder why? Do AF have some influence perhaps?

Breed

Samoyed

Species:
Dog
By:
Mrs Allison Spink
Posted: 26/10/2016
1

DO NOT renew your pet insurance with more than,my renewal just came through in the post,shocked on the increase from last yr so went onto website as a new customer,all details identical to existing policy,shocked,over £130 less,rang company to ask how...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Vetsure
By:
Kitty & Meagles’
Posted: 18/10/2016
5

Stumbled on Vetsure, after renewal premiums went sky high our 2 Maine Coons.

Reviews were good, so filled in forms for price online and was happy with price and level of cover.

Payment did not work, so rang Vetsure and operator was able to pull up...

Breed

Mixed Breed Cat

Species:
Cat
Insurer: Vetsure
By:
Taz's owner
Posted: 18/10/2016
5

I am a new dog owner and found that never having owed a dog for myself before, getting everything set up can be horribly confusing and expensive.

I came across Vetsure and just thought it was perfect. Easy, affordable monthly payments and very...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Animal Friends
By:
Sean Mursell
Posted: 18/10/2016
1

Paid insurance for 3 years without a claim, then my dog developed a kidney infection and a £312 very bill. They secluded different treatments for varying reasons and paid £50. They are absolutely disgraceful, and I couldn't find a vet within 100 miles...

Breed

Labradoodle

Species:
Dog
By:
Elaine Jones
Posted: 18/10/2016
4

Having just had our St.Bernard puppy arrive we were looking for a lifetime cover policy, and Lifetime Pet Cover came in at a reasonable monthly payment, considering certain companies wanted between £100 and up to £126 month for £10,000 worth of cover! As...

Breed

Saint Bernard

Species:
Dog
Insurer: Petplan
By:
Stan
Posted: 17/10/2016
5

Petplan paid my vet direct when my puppy had an accident requiring xrays antibiotics and several overnight stays a matter of a day or so after taking out my policy.

I appreciate not everyone has had the same experience but I cant help thinking that many...

Breed

Labrador Retriever (Black)

Species:
Dog
By:
Barry
Posted: 17/10/2016
2

Have had good service but how renewals have been a con Insured as a pup £340 pound on line .First renewel £609 latest renewel has now gone up to £725. I checked on line £436 Can't understand why the difference so I. Phoned more than to ask why just got a...

Breed

Labrador Retriever

Species:
Dog
Insurer: Animal Friends
By:
D. bowry
Posted: 11/10/2016
1

Our dog unfortunately got hold of some ibuprofen, and being a lab, didn't take him long to eat what was left in the pack (circa 10 pills), which are highly toxic to dogs. After receiving emergency care, Animal Friends used a previous and unrelated common...

Breed

Labrador Retriever (Black)

Species:
Dog