Declined our claim after years of paying . They made up the story about our dog’s pre existed condition.... whaaaat???? After two vets opinion still.... I am reporting them to ombudsman!!!!!!!!!!!

My beloved beautiful English Bulldog Pearl was put to sleep yesterday and today still in tears I am about to cancel the other three dog policies we have with this literal Rip Off company - as I put it to them on the phone.. the more you love your pet...

I have not made a claim with Tesco but after one year where costs were £21 they have now gone up to £31. This is my only issue in that nothing has changed with my dog and we have not claimed so such a big price hike seems above the 12% I have seen is what...

I have claimed twice in the last few months for my pups ears, they are no hassle at all and pay out very very quick. I have spoken to them on the phone to get my insurance form and they were really lovely. But i haven't had to speak with them again as...

I thought I’d update on my experience with the insurance company ‘Animal Friends’. I’ve had Tilly insured with them since I got her six years ago, paying the premiums every month. And a couple of weeks ago had to make my very first claim for an operation...

I have been paying my policy for a few years and sadly 2 months back my beloved Benji (Bengal cat) got sick. They responded to my claim quickly but I have been left with a bill (mine was bigger than theirs when including the excess I already paid) that I...

Policy wording vague enough so they can avoid paying out for most things.
Beware dental exclusion - means the won't pay for anything in the mouth area.
Wouldn't pay for biopsies on lumps as said were first noticed a year earlier, even though weren't...

I have been with Petplan for 4 years and each year the premium has risen on average by £100. This year after no claims in the 4yrs it went up by £128. New Premium £797!!!! Really
I have a healthy 4 year old Boxer which having phoned Petplan, they claim is...

I joined 4 years ago with a Teacup long hair Chihuahua taking out for life cover. Unfortunately in first year dog diagnosed with liver condition which will be on going for life. Year 2 renewal went up by circa 45%. Year 3 up by 56%, year 4 up by 66% so...

No hassle, no quibble, excellent service. Everything easy to understand, friendly telephonists. Dealing with real people really makes a difference. Thank you Vetsure x Barney’s Mum