Having had awful service from my previous pet insurer, I searched for one who would take on old dogs! Mine is 12 and there was no problem what so ever to get him insured here. I like the way I could clearly see, on the website, what choices there were. It's costing me about £1.50 per month more than my previous company and the proof in the pudding so to speak, will be if I have to make a claim - I hope I don't have to of course but so far so good, I'm pleased.