With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Vetsure
By:
Mako's owner
Posted: 27/06/2017
5

Our poor little cat, Mako, has been ill for the first time. Vets bills for treatment very quickly racked up, and although I knew I had insurance you never know what your insurance company is like until you really need to use them..!? There is always that...

Breed

Mixed Breed Cat

Species:
Cat
Insurer: Vetsure
By:
Miss Gill
Posted: 27/06/2017
5

VERY GOOD CUSTOMER SERVICE
“Very happy with the service I have received so far, very polite and attentive staff. Called me back straight away and were really helpful. Very impressed!” Cooper’s Owner

Breed

-- Mixed Breed (weight when full grown) --

Species:
Dog
Insurer: Animal Friends
By:
Bella
Posted: 27/06/2017
1

When my dog was spayed in 2016 l notice a small swelling on her belly took her to the vet and he said it was a stitch on her tubes no worry just keep a eye on it in 2017 in May the groomer said it got bigger went back to the vet who cut it out cost of 400...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Animal Friends
By:
A. Sheldon
Posted: 26/06/2017
1

This company is disgusting and I would strongly advise anyone to avoid them. My Cocker spaniel has had x3 operations in 6 months. The 1st was teeth cleaning and removal. Fair enough it's in the policy, they won't pay. The 2nd, was a tumour to his rectum...

Breed

Cocker Spaniel

Species:
Dog
By:
Ukgospeldiva
Posted: 25/06/2017
1

The website was faulty. I tried to put in my dogs breed and it kept requesting it over and over. Sent email was called back but I was upstairs doing something else and ask for details to be sent to my email. These were never sent just a generic...

Species:
Dog
By:
Mel
Posted: 25/06/2017
5

Delilah's lifetime insurance was due for renewal (she's a nine year old (healthy) Golden Retriever) and having extensively searched on line I telephoned and spoke to Robert who clarified all my queries. How very refreshing an insurer who does not exclude...

Breed

Golden Retriever

Species:
Dog
By:
Clive
Posted: 24/06/2017
5

Found LPC when looking to reduce cover for my 11 year old Springer. After comparing policies and prices from a range of insurers only LPC had in full what I needed. Of all the insurers that I looked at (and there were a lot), I found LPC's terms and...

Breed

English Springer Spaniel

Species:
Dog
By:
A Vince
Posted: 23/06/2017
4

I just switched to this Pet Company as I did not want to pay the increased premium of my previous company . I have found the level of cover I wanted very reasonable and everything is very easy to understand . I applied online and I had the policy...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Lesley
Posted: 22/06/2017
4

It's difficult to write a review. I have never owned a dog or pet insurance so I have no experience to compare, and as I have only had the puppy for 10 days have not made a claim. 
All I can say at this time is that all the information I needed was on...

Breed

Yorkshire Terrier

Species:
Dog
By:
John
Posted: 21/06/2017
1

I wouldn't wish this company on my enemy. The customer has to pay a £300 excess and 10% of the bill (which is most treatments). Then only insured to £8000 and never covered for that conditiob again.
They get you in with a low first uear of £15/m then by...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog