Our Jack Russell was taken ill at the beginning of May and unfortunately had to be put to sleep 2 weeks later. Tesco insurance settled 4 vet bills with no quibble whatsoever at what has been a terrible time for us.Premium was half the price of a previous...

My dog developed diabetes and Tesco raised the premium to the same amount I was claiming for caninsulin also when she passed and I cancelled the insurance I have received a bill for £10 to cover the days of the month prior to cancellation . Legalised...

No claims. BUT Still they double the fee to £350 when my cat got to 9 yearso old. Wish I had put the cash into savings account instead

I recently received my new policy pet insurance increase for my 6 year old cat that I have never claimed for, it has gone up so so much started at £10 a year now its £36 a year. When I rang them to complain about a £10 a month increase in a year they...

I feel absolutely scammed by this firm, after spending two weeks chasing them up I anticipated the way this claim would go when reading reviews, I then eventually got an unhelpful text (the first contact in the whole process) stating your claim is being...

No issues so far - very competitive price.

good value for cover

Please, please do not move any Existing Lifetime cover to E & L or to any other Insurer unless you are absolutely sure your pet is in excellent health. I started to look for alternative cover when my existing insurance went up by over 30% and this was in...

I had dog insurance with more than for over 11 years. Premiums went up year on year despite not making a claim. This year up 25%. Total rip off and unjustifiable and clearly don't want older dogs. Despite paying my premiums up to date and cancelling my...

Been with this company for decades now, and have so many incidences where they have actively twisted things the vet said in order not to pay. Totally unethical - happy to take our money but not happy to pay up. This endangers pets's lives - if you want...