With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
David Taylor
Posted: 19/10/2018
1

Had to take one of our three dogs to the emergency vet at 2am a few weeks ago. The dogs are covered by Animal Friends Pet insurance so got a claim form and was hoping to get some of the ,£220 back. Got a letter back to saying because we took the dog to an...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
m richardson
Posted: 16/10/2018
1

i have a bull mastiff which was recently diagnosed with epilepsy, tescos insurance said the would pay for the medication as it was covered by the insurance which we payed £668 for, i was shocked when i recieved my renew quote which because of the...

Breed

Bullmastiff

Species:
Dog
By:
Lauren Batchelor
Posted: 16/10/2018
1

Chose Tesco bank to insure my dog as the have a good reputation. However after making a claim for an operation that cost £897 they only paid out £570. Admittedly £120 of that was excess which is fine but the deducted another £200 because the surgery my...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
mary lee
Posted: 15/10/2018
1

I was, up until this minute, going to take out insurance on my 2 British Short hair cats, both of whom are very healthy and aged 4 and 6 respectively. NOT NOW. The contents of very many reviews are above average and have frightened me away from Sainsbury...

Breed

British Shorthair

Species:
Cat
Insurer: Animal Friends
By:
Keith
Posted: 13/10/2018
1

Unfortunately, I have recently lost my dog and was hoping to claim. However by the time all of the small print clauses were applied, no claim was “valid”. There policy wording is very misleading and after paying a premium of about £370, I am disgusted...

Breed

Golden Retriever

Species:
Dog
By:
Patricia Allen
Posted: 12/10/2018
1

dot take out Sainsbury's insurance it's terrible, I won't give them any score. please, please don't give them your money, because they don't care about your pet or you. I hope they post this because they haven't posted my other's.

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog