With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

1

Having paid pet insurance for 2 dogs for the last 12 years I cancelled my policy after the 2nd dog died. Days later I received 2 letters saying I owed £20 for the period of cover AFTER she had died. When I rang to complain I was told that it wasn't a...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
1

I took out my policy 9 years ago when I first got my cat, I haven't made a claim for 9 years, yet my policy has risen above an expected amount each year, well above inflation. I made my first claim this year, after the excess I only got back £31 this was...

Breed

Mixed Breed Cat

Species:
Cat
By:
Nigel Lomas
Posted: 27/12/2018
2

I have 4 dogs insured with Agria. Premiums are always taken on time without any delay - unlike their claim payments, which I have to chase to get paid. Also watch out for them making deductions for blood tests and anything else they can reduce your claim...

Breed

Poodle-Toy

Species:
Dog
Insurer: Vetsure
By:
Julie Jones
Posted: 19/12/2018
5

My cat was injured in an accident which required surgery, which was very upsetting for us. However, all we had to worry about was helping him to get better, as Vetsure liaised directly with our Vet. All we had to do was pay the small excess fee on our...

Breed

Domestic Short Hair

Species:
Cat
By:
Amanda Shifrin
Posted: 19/12/2018
4

So far all is good. It was easy to set the policy up and the policy came through very quickly. Hopefully things will be good if and when I need to make a claim.

Breed

Bengal

Species:
Cat
By:
W Glennie
Posted: 09/12/2018
1

Our cat has been insured with More Than since 2011. His insurance has risen by 50% since last year despite never having made a claim. We tried to contact a member of staff about this however after 3 attempts over a 45 minute period gave up. Ironically...

Breed

Mixed Breed Cat

Species:
Cat
Insurer: Vetsure
By:
Amie
Posted: 04/12/2018
5

Vetsure are the perfect insurers (and I do not say that lightly. I was previously with PetPlan and am deeply hurt and by that experience... they are thieves who have awful customer service). Vetsure is the complete opposite! They pay promptly, and are...

Breed

Domestic Short Hair

Species:
Cat