quick and easy to setup cover and paperwork arrived really quickly. Hopefully all will be as smooth if I have to make a claim?? So rating on the setup of policy only.

After paying cover for 12 years, final payments being £49 per month and never having claimed. Tesco pet insurance refused to pay out £136 claim.....
Furious I cancelled policy....

Just found out that although we've paid for last couple of years for our dog they have refused our claim. We are now left with a bill in thousands for our insured dog that they will not pay. DO NOT TRUST THIS COMPANY!!!!!

I will give it to Petplan that they are quick to pay out, and everyone says they are the best - however the reality is these lot, much like all insurance companies, are always looking for a way to screw the consumer over. I have just recieved an exemption...

I was so happy when my pets treatment for Mammary cancer was successful, and even happier that the insurance covered 75% less £95 excess of the cost.
However, now the renewal is due my premium has tripled making it non affordable for me on my pension.Nice...

First time we have taken out cover, easy to do and seems good value

Having only just taken out insurance for my dog I cannot comment on any payment service but I will say it was easy to set up and very good customer service.

I've been stuck with another company for years with increasing price due to a previous condition and I was scared to move in case I couldn't get cover again. However this cover provided a cheaper price and as my pet didn't have any symptoms of the...

Thanks for making the buying proccess easy and simple to understand.
We also had a claim under a different policy which was paid without any issues at all.
Keep up the good work.

I have just received my renewal details to discover that the premium has risen by over 50% for no reason. I have not made a claim on a 6 year old cross-bred dog. I recall having gone through all this performance last year also when, having spent half a...