With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
madalaine anthony
Posted: 14/01/2019

Recommended
by reviewer

5

We have claimed around 5000 already this year from tesco bank for a slipping patella.
tesco have always paid the claims with in 2 to 3 days too!
So thank full to all the staff for there constant help and advice, With out the insurance I would of been in...

Breed

Irish Setter

Species:
Dog
Insurer: Animal Friends
By:
Michael Lyon
Posted: 13/01/2019
1

Animal Friends added £70 after Year 1 for Lifetime Cover, which I reluctantly accepted. Then after Year 2 they added another £70! I put my dog's details into comparison site and instead of my £308 renewal, Animal Friends were offering the same cover for...

Breed

Mixed Breed

Species:
Dog
Insurer: Petplan
By:
Jane Loxton
Posted: 12/01/2019

Recommended
by reviewer

5

I have a Petplan Classic policy for my Jack Russell terrier and when I made a claim for help with teeth extractions, by my vet, the company gave a sizeable contribution towards the bill. At first the claim was denied, but I wrote to the company setting...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Petplan
By:
Donot want to say
Posted: 11/01/2019
1

Discussed! 😩😲
Again as another person has highlighted below I would score a zero if I could.

We are in the process of going to the media as well as a solicitor via CAB regarding issues we have had with petplan.

I have paid the highest price policy now...

Breed

Cavalier King Charles Spaniel

Species:
Dog
By:
Tom Preddy
Posted: 11/01/2019
5

Excellent value for the older dog. I made a claim last year when my dog needed an operation for a large lump under his front leg. Paid out with no problems.

Of course there were excesses and the premiums went up, but what do you expect when your pet is...

Breed

English Springer Spaniel

Species:
Dog
Insurer: Pet Protect
By:
Kay Henderson
Posted: 07/01/2019
2

My dog Barley ruptured his cruciate ligament and was referred to a specialist to do an up to date repair as he was insured. WRONG---- Pet Protect cap their payment at £750 when the surgery is £2800 for the op and overnight stay, plus £350 for the x-rays...

Species:
By:
Sam Everitt
Posted: 07/01/2019
5

We've had our 2 cats insured with more than for 3 years. One of our cats was diagnosed with diabetes and more than have been great. Really quick with claiming vet costs and actually our renewal only went up by £200 for the year and we have lifetime pet...

Breed

Domestic Short Hair

Species:
Cat