My renewal quote was 50% more than last year. When I queried this I was told it was because my older dog was now 8 and because she had a Cancerous tumour removed within the last 12 months. Now I understand the tumour issue but not the ride in insurance...

On taking over ownership from my daughter I was having difficulty finding a new insurer for Ralph a jackawawa because he had a pre existing condition, even though he had the diagnosis at the present time he doesnt need any treatment, just routine vet...

Reliable and honest; always willing to go the extra mile to help out the customer.

Sadly, this insurance is not worth the paper it's written on. I never put in any claims for the 'small' stuff and after 6 years had one incident whereby my pet had a cancerous growth removed. I paid fees that substantially increased year after year and...

My pet insurance for a 4 year old dog in which I had never made a claim went from £321 to £496 !!!
Spoke with complaint department who could not care less and basically admitted my dog was a liability and this reflected in my policy renewal, steer well...

Quick efficient service

The World is not perfect, people have good & bad experiences in all areas of life so I did not let this influence my decision to buy Tesco pet insurance! my goodness I'm so glad I did, shortly after purchasing the Plan, my beloved dog suddenly became Ill...

Insured my Jack russell pup with them for a good premier policy as soon as we got him home. Not claims etc or anything within first year. Policy renewal went from £325 to £382!! I worked in insurance and understand the IPT does fluctuate daily, but an...

It was well set out information and easy to follow

I already have one dog with Lifetime Pet Services and have just moved my second dog to them. The cover is very good and although not cheap I do believe that it is competitive for the cover received. I would have given 5 stars for customer service but when...