Never use this insurance, it is a total scam, please share this with any pet owner. They charge a premium (£50 for 1 cat per month) then when you make a claim they do everything they can to not pay out. They don't have contracts with vets so they pay...

Despite requesting paper postal communications, I did not receive any documents to renew. I have just logged on and my renewal price has gone up by 60% and I have not claimed for anything on the insurance. This is out of order Sainsburys!! I will be...

Waste of time . The small print excluded pretty much everything. Very clever ! Beware .

Absolutely fantastic support. Our dog suffered with skeletal system all his live. All medications, X rays, MRI, hydrotherapy has been covered by insurance. We have had Premium Cover level option up to £7,500. Definitely worth it if you have large breed.

My dog is only 5 years old & didn’t make a claim.
The renewal went up by 65%
Im boycotting all Sainsbury’s from now on

Currently paying £58 for our dogs insurance. Just had the renewal POLICY INCREASED TO £148 A MONTH, £OVER £1700 FOR THE YEAR! I haven't even claimed that amount in this policy year!!!!!! And still waiting on 4 claims to be paid! Used to be really good...

Been insured for 6 years with them. Great until the underwriter changed. Just had renewal through, monthly payment has gone up 145%. From £152 to £371 PER MONTH. Don’t touch them PLEASE.

I am disgusted at the yearly increases for my dog. This year alone my dog has increased by over £800, she's barely had any claims this year other than her usual skin allergies tablets. They have made it so I cannot afford to keep my dog.

2 months since Admiral received the claim, we are still waiting for £160.
Really poor customer service, they treat you like a criminal. It is our first claim in 2.5 years with no ongoing conditions identified. Only need to get £160 back, and sounds like...

Having been a loyal customer for 9 years and making two small claims both under £300, Sainsbury’s raised the insurance from £850 a year to nearly £1,700 a year because of our dog’s age. Even after complaining we were not even offered an alternative! Be...