I have been paying manypets between 150 and 180 and month for 5 years. I thought I would pay for a high quality insurer to get the best service, how wrong I was. I could have picked the lowest priced insurer and got the same rubbish service.

In April I...

I would never take out a pet insurance again and instead I will set up an account and put money into it. Every year my pet's insurance rose despite me never ever making a claim because I paid vet bills for any small injury so it did not rise. I had the...

Avoid this company at all costs .. I wish I could give zero stars .. they will do literally anything to avoid paying out. Terrible customer service.. lack of empathy .. slow response. HUGE mistake moving from Manypets who were excellent.

I was paying £95 a month, but my renewal from July 2024 is £179 a month. An increase of 88%. They say it's because I claimed (why do we have insurance then) and my dog is a year older.

My cat is now 18 years old and it is virtually impossible to change insurers when your pet is this age and has preexisting conditions.

This year Sainsbury's has increased my premium from £1,742.76 to £2,582.76 which is an annual increase of £840. This...

My petplan policy only covers a condition in the year that it is raised and then removes cover in future years. This means you end up paying for insurance but petplan does not really take much risk. Most of the risk stays with the pet owner. It’s my fault...

Don't let it auto-renew! Last year paid £119.38 auto renewed at £186.85! Just found the same policy with them, on comparethemarket, for £94.92.

Customer services don't care. Just spout nonsense about how they'd be covering anything existing...Dog is 15...

Excellent company but their price hikes are very steep, which has made them unaffordable. Age 3 dog, NEVER been to vets except for checkups and my quote has risen by almost £100 per year.

Sadly my beautiful young cat was killed in an accident. Tesco pet insurance were amazing. The people I spoke to on the phone were helpful and very caring. They made a horrible process easier and settled my claim quickly. I cannot recommend them highly...

I pay £50 a month in insurance premiums to this company and have been waiting over four months for settlement of two claims that together total almost £1k. Every time I ring they say payment will be made next week but it never is. I will be reporting them...