With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Peter Albert
Posted: 28/05/2024
1

My cat is now 18 years old and it is virtually impossible to change insurers when your pet is this age and has preexisting conditions.

This year Sainsbury's has increased my premium from £1,742.76 to £2,582.76 which is an annual increase of £840. This...

Breed

Moggie

Species:
Cat
Insurer: Petplan
By:
A Constantinou
Posted: 25/05/2024
1

My petplan policy only covers a condition in the year that it is raised and then removes cover in future years. This means you end up paying for insurance but petplan does not really take much risk. Most of the risk stays with the pet owner. It’s my fault...

Breed

Welsh Terrier

Species:
Dog
By:
MRS H STANLEY
Posted: 17/05/2024

Recommended
by reviewer

5

Sadly my beautiful young cat was killed in an accident. Tesco pet insurance were amazing. The people I spoke to on the phone were helpful and very caring. They made a horrible process easier and settled my claim quickly. I cannot recommend them highly...

Breed

Mixed Breed

Species:
Cat
By:
Helen Tucker
Posted: 10/05/2024
1

I pay £50 a month in insurance premiums to this company and have been waiting over four months for settlement of two claims that together total almost £1k. Every time I ring they say payment will be made next week but it never is. I will be reporting them...

Breed

Greyhound

Species:
Dog
By:
Mona
Posted: 10/05/2024
1

All the 1 star reviews are absolutely spot on! This company will dig and dig to find absolutely anything to reject your claim and keep your premiums. Whether your vet and all evidence proves the contrary. They make the claiming process extremely stressful...

Breed

Mixed Breed

Species:
Cat
By:
Jo
Posted: 05/05/2024

Recommended
by reviewer

5

My dog went through a terrible time recently. He was only five and had his spleen removed, followed by a diagnosis of lung cancer and then a stroke. I found the claim process with Sainsbury's to be easy and the payouts all made within a week. I would use...

Breed

Rottweiler

Species:
Dog