With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Mona
Posted: 10/05/2024
1

All the 1 star reviews are absolutely spot on! This company will dig and dig to find absolutely anything to reject your claim and keep your premiums. Whether your vet and all evidence proves the contrary. They make the claiming process extremely stressful...

Breed

Mixed Breed

Species:
Cat
By:
Jo
Posted: 05/05/2024

Recommended
by reviewer

5

My dog went through a terrible time recently. He was only five and had his spleen removed, followed by a diagnosis of lung cancer and then a stroke. I found the claim process with Sainsbury's to be easy and the payouts all made within a week. I would use...

Breed

Rottweiler

Species:
Dog
By:
Christopher Sharp
Posted: 03/05/2024
1

I took this out with an in store coupon saying 7000 nectar points if you do. I did this followed all instructions and they refused to apply points saying I did not apply any code when I would have only taken the policy out based on the promotion. This has...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Pet Protect
By:
Lorenzo Fardella
Posted: 02/05/2024
1

Absolutely do not insure with Pet Protect, as they have limited claims for certain injuries set at nowhere near the value of the treatment. For example, a cruciate ligament operation ranges from £2,500 to £4,500 per leg and they will only cover £750.00....

Breed

Mixed Breed

Species:
Dog
Insurer: Napo
By:
Jaime Abreu
Posted: 30/04/2024
1

THIS IS A GENUINE REVIEW. I wrote an email to the Napo CEO and his vice on the 18th April and didn't received any reply, on top of that Mr Doumeng deleted my post on linkedin and blocked me on linkedin.
Email copy:Dear Jean-Philippe Doumeng & Mr Ludovic...

Breed

Miniature Poodle

Species:
Dog
By:
Susan Fry
Posted: 28/04/2024
1

Our dog had seizures years ago.obviously on tablets for life. We understand they have to put premiums up but to put it up £73 a month more from £166 to £239 a month is ridiculous. They know no one else will take on our dogs condition that's why they do it...

Breed

Shih Tzu

Species:
Dog