With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Michael Fitt
Posted: 18/11/2020
1

After paying insurance premiums for 6 years, Tesco Bank Pet Insurance decided to increase premiums fro £53 pcm to £162 pcm after the first ever claim was made. There was no prior consultation, the icrease only came to my attention when reviewing my baknk...

Breed

Mixed Breed

Species:
Dog
By:
Kristopher ogaza
Posted: 18/11/2020
1

I pay £106 per month for my dog that has an underactive thyroid
Recently she was diagnosed by some x rays with cruciate rupture... I filled out claim to get almost £400 back only for them to decide not to pay.... They said because she showed signs of this...

Breed

Beagle

Species:
Dog
By:
Neil Thomasson
Posted: 18/11/2020
1

Difficult to make a claim. Difficult to speak to and using the Portal is almost impossible. It is very expensive when your pet gets older and that’s when you can’t really change your insurers I would not choose Sainsbury’s again. Dreadful

Breed

Cocker Spaniel

Species:
Dog
Insurer: Pet Protect
By:
Linda Clarkson
Posted: 17/11/2020

Recommended
by reviewer

5

Straightforward to claim, fast service, no issues. Exactly what I needed at a difficult time. Such a good service that when I got my second pet I didn’t hesitate to use Pet Protect.

Breed

Pug

Species:
Dog
Insurer: Animal Friends
By:
M N Tremenheere
Posted: 16/11/2020
1

Would not recommend this company Would not pay out on last cat even though vet wrote to them.Now my second cats getting older insurance has gone up plus we now have to pay most of the bill if we claim . Lots be of people have advised us including a vet...

Breed

Mixed Breed

Species:
Cat
By:
Ian
Posted: 15/11/2020
2

Started off well, then annual prices shot up, even without a claim. At 4 years old our Newfie had a cruciate ligament repair. The next annual payment was twice what we paid for him. They also wrote into the policy that they would not cover his other...

Breed

Newfoundland

Species:
Dog