Made a claim, 3-5 week advised wait time. 9 weeks later, several phone calls and un answered emails I sent a complaint in. Today I received an update that my claim has now been resolved to be told they are paying the vets, which I've already paid. Called...

Having submitted a very uncomplicated claim I have had to chase and chase this claim. They confirmed all info was received 8 weeks ago. I asked for a call back from manager on the phone number associated with my account and then they want you to confirm...

Due to underwriting changes with allianze and pinnacle my claim was badly mismanaged. I was refused by both. I called both and both turned down my claim as calls were confused to each. It caused so much trauma as the claim was related to the sudden death...

Easy to set up

Very disappointed, mislead, robbed, Tesco insurance has also shared my personal database, avoid this insurance 👎👎👎👎👎

my insurance stated off ay £50 a month with £95 fixed excess
went up to £58 and excess changed to £105
that is a 10% rise on the excess
& 16% rise in policy price
so 26% rise overall how can this be justified on a year old dog

Total con artist, it feels like you are dealing with legalised MAFIA don’t bother with them they must have a thing or two with the vets, what I mean they share the funds.
They even share your database,

From the minute our dig was ill claiming has been so easy and it’s all electronic so no paper and the vet is paid directly so no outstanding bills. Really is great

Before you consider taking out insurance with these thieves....stop....put your debit card down. Don't believe their "animal friends" nicey nicey name/image...these guys will whatever they can to not pay you the money you're owed. My dog has been left...

Layla our golden retriever had an aggressive oral cancer. Tesco's were truly amazing we didnt need to worry about the cost as when we claimed each time we had a cheque within 10days.. A sad time made a little easier by Tescos I would definitely...