Disappointed - no problem until we had a claim - pet insurance went through the roof - want £85 /month -feel trapped as we took out a life cover so no other insurance will cover her condition now. Basically my cat has a brain tumour and is on borrowed...

Paid in for 12 years and made a claim, it was refused. Our Vet, on presenting our policy said oh I do not have much hope in claiming for you through "Pawtent" DO NOT USE THIS COMPANY you have been warned. This company is NOT interested in pet care, only...

We were with Tesco’s for years and had not claimed. Our Labrador became poorly and we had to make a claim. Excellent customer service and claim settled easily. Then on renewal, the premium more than doubled which covered the amount of claim. What on earth...

The WORST pet insurance! Absolute con!
We had a kitten insured with this so-called insurance. A KITTEN! And when a kitten got sick the insurance didn’t want to pay any vet bills – NONE! They said that it’s a pre-existing condition! A KITTEN!
Our lovely...

I have got 3 shih tzus insured with bought by many. They are aged 4,6 and 9. They are on the the top £15,000 life cover policy. I had to claim last year when one of my girls had to have specialist eye surgery at a cost of £6,200 between my vet ant the...

Terrible policy full of loopholes whwn making a claim ,waste of money, go somewhere else if you want decent cover

Received excellent service from this company. Members of staff were kind, considerate and most helpful. Claim was paid very promptly. Highly recommend this company for pet insurance.

My fees almost tripled in 3 years: even though I had never made a claim and they could not give any reason for it. Tried to put in a complaint and they told me I would receive a letter in 8 weeks. They don’t care about their customers. Completely...

For your own sanity do not insure your pet with admiral. My two pets was insured on lifetime cover on renewal I have removed one of these pets as I had to make a claim for the other and was met with the most disrespectful distrust obnoxious and difficult...

Petplan site is incredibly difficult to use. you can’t track a claim. it’s been a month since I claimed. don’t pay the premium up front - there is no benefit. I won’t be renewing their insurance does not bring me peace of mind.