Please do not touch this insurance company. They are full of promises and twist information to their advantage so they don’t have to pay out. Been a very upsetting experience.

I have only been with Sainsbury's pet insurance for a few months. I took it out because I lost my last dog in an accident that cost £2000.00 but he didn't make it through surgery. When I had my new rescue I hoped I would never have to use it but very...

2x claims with differing vets submitted. No communication or updates provided from Morethan, They claimed when contacted awaiting vets report. Vets had submitted reports. Once challenged re submission stated “oh yes so they they have”. Agreed payment was...

Would not recommend.

I changed to Bought by Many on their reviews, I have all seven Golden Retrievers with them on a block policy

Just got my renewal (no claims made) it has gone up by £70 on third of the total cost of the policy! Yes insurance goes up, but the number of pet...

Having just submitted my first ever pet insurance claim, I've had a few challenges with my vets (administrative), but More Than have been outstanding. The two occasions I called (one to find out what the heck to do and the second to check they'd received...

Been paying for years. Now they found a loop hole and have refused to pay out. Do not use these cowboys!!!

Never claimed, first claim and they refuse to pay out. Saying it’s pre existing when it’s totally different. Always loop hikes. Heard nothing but bad lately. DONT USE! You have been warned.

Put in a claim that the chief vet said we would be covered for however petplan refused to pay.
Cancelled our cover immediately
Petplan wondered why!!!!!

The good - yes they have always paid out on claims, but! because the vets failed to send off the initial 'free first month' paperwork to them and he had to go in, he started the policy with an exclusion from day one, all because their admin staff sat in...