With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Sabrina Hannan
Posted: 10/04/2015
4

Received a fantastic service from Lifetime Pet Cover not only in terms of policy cover but also value. An all round win. They made the whole process simple from beginning to end. Would not hesitate in recommending them to anyone! Thank you again.

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Adam
Posted: 09/04/2015
1

Had no problems with Tesco as I had no problems with my cat. They decided to increase my payment if I decided to stay with them. I found someone better and decided to go with them in January. In January I told Tesco I was cancelling and they told me it...

Breed

Domestic Short Hair

Species:
Cat
Insurer: Animal Friends
By:
SnApPeR
Posted: 04/04/2015
1

I've never claimed for any of our 3 cats and joined Animal Friends a few months back and wish I hadn't after reading so many negative reviews!Put in our claim for our cat who'd sustained an injury that started off as a tiny mark between his shoulder...

Species:
By:
Lyn Davies
Posted: 02/04/2015
1

I have had Tesco pet insurance since my dog was a Westie. I have only ever claimed for teh same condition which we have managed to keep under control - it is a dermatitus condition and has always been in teh same place. Last time I claimed this was...

Breed

West Highland White Terrier

Species:
Dog
By:
Leila
Posted: 01/04/2015
5

I have made several claims since taking out my policy with Vets Medi cover and I have no complaints. They paid quickly with no problems. My dog had cancer and required regular and expensive treatment. The claims reached into the thousands and although my...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
Barbara
Posted: 31/03/2015
1

I had the misfortune to have to make two claims for my 9 year old cat. He became ill in November last year with pancreatitis, which he had never suffered from before. Despite this it was two months before I could get this company to process the claim....

Breed

Siamese

Species:
Cat
Insurer: Animal Friends
By:
H Ransome
Posted: 30/03/2015
1

I urge anyone considering this appalling organisation to re-consider and look elsewhere. After taking my 11 year old cat in for a simple procedure (having NEVER claimed for him once over his entire lifetime), they refused to pay to due what appears to...

Breed

Bombay

Species:
Cat
Insurer: Animal Friends
By:
Helena Turner
Posted: 28/03/2015
1

I am amazed at the situation I now find myself in. I have just had my policy with Animal Friends terminated. Reason: My dog has mated a bitch. I have had dogs for 40 years and they have always been insured. I have excellent management skills and proud...

Breed

Bernese Mountain Dog

Species:
Dog
Insurer: Petplan
By:
M
Posted: 28/03/2015
1

My cat had a couple of health issues, took her to the vet and she was admitted to their hospital. £900 later no conclusive diagnosis. Started the claim process - after 2 weeks the claim is not visible online. Called Petplan and they say they haven't...

Breed

Domestic Short Hair

Species:
Cat