With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Vivien
Posted: 25/05/2016
5

This is my second claim with Sainsbury's pet insurance, they have already given me £3500 in one year. I am a terrible customer for them lol. Two claims, one £3000 and another one £500 and all went ok. I am surprised. Thanks a lot!

Breed

Domestic Short Hair

Species:
Cat
By:
Margaret
Posted: 21/05/2016
1

We have two dogs a whippet and a little mix breed ,we are pensioners and our pets are our life ,we took out pet insurance with sainsburys 3years ago ,stating at £14 pounds each we had our renewel this May it is now just under£22 a month each dog ,we are...

Breed

Whippet

Species:
Dog
By:
Robert Lord
Posted: 21/05/2016
5

I purchased insurance in January. Unfortunately I have recently had a large claim on my policy. I did pay the claim fees at my vets, which meant that they would deal with all the claim forms and such. This was the first time that I have claimed on pet...

Breed

Basset Hound

Species:
Dog
Insurer: Petplan
By:
Denise
Posted: 19/05/2016
1

AFTER BEING WITH PET PLAN FOR OVER 8 YEARS WITH NO CLAIMS, THEY HAVE REJECTED MY £293.61 CLAIM BECAUSE I DID NOT TAKE MY DOG FOR A DENTAL CHECK UP EVERY YEAR! KNEW ABOUT BOOSTERS BUT THE DENTIST! BE WARNED DONT GET CAUGHT OUT LIKE ME!

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Nikki
Posted: 16/05/2016
5

Only found two pet insurers that would cover a pre existing condition after 24 months and this one was considerably cheaper. Very helpful on phone, even called me back to confirm a query.

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Mrs A Stewart
Posted: 12/05/2016
5

I have had argos pet insurance for my two dogs for over 2 years now, i have claimed mabe 5 times now( dogs run about the woods every day and one of them had skin allergy) and i have to say they have paid out every time no problem at all and my premium has...

Breed

German Shepherd

Species:
Dog
By:
Rachel B
Posted: 11/05/2016
5

I have had Tesco pet insurance for several years now and have always received fantastic customer service. All my claims have been paid without any hassle so I have recommended Tesco pet insurance to a number of friends and family. My annual premium...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
By:
W7 Dave
Posted: 10/05/2016
1

Don't touch them. My dog's premium was increased from £30 per month to £53 per month. On top of this they told me they would no longer settle any claims for my dog's existing condition and then they would not settle my march claim saying it was outside...

Breed

Jack Russell Terrier

Species:
Dog
By:
Tom French
Posted: 09/05/2016
5

I took out the 10k lifetime cover for my GSP. it was considerably cheaper than the other companies offering around 10k of cover. Registering and taking out the insurance was very easy. Hopefully il never need to make a claim!

Breed

German Shorthaired Pointer

Species:
Dog
By:
L T
Posted: 09/05/2016
3

I have just received my renewal for my 5kg crossbreed dog with Tesco. This would be my 5th year insuring my dog with them. In the first year the policy was £80ish per year. Second year it rose to £180. Third year £220ish. Fourth year £243. And this year...

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog