Took out an annual policy with this company in July 2015. Previous company renewal came in and they wanted almost £100 more and this despite having not made a claim, so I abandoned them and found this new company with a very reasonable premium price and staff couldn't have been more helpful and courteous. Have just renewed for another year as I was delighted to find that the increase for the year was only £15 and Louise dealt with the renewal in a very efficient and courteous manner.