I have just spoken to some women in the sales department of AF. I wanted to add another cat to my policy. She was happy to do this in order to take my money. I asked her if, having two cats on the policy, it would mean I qualified for their 10%...

The cover provided seems to be quite good for the price considering my Persian is 14 years old. It gives me peace of mind knowing I have her covered. Straightforward to sign up to. Is it possible to send my policy documents in the post please, I do not...

Found this company on a top 10 list of Insurers for older dogs. Brilliant price, saving me almost £300 with 'Lifetime Pet Cover' without compromising on the cover.

It's was very easy and quick to get an insurance with Lifetime Pet Cover. The staff is very polite and helpful.

My 10 month old puppy recently became unwell and after seeking emergency treatment the vet felt that he has swallowed something. Not only did the insurance company refuse to pay out they have added a disclosure if my insurance stating that they will not...

just insured my dog on line which was clear and easy to do. I had to phone with a query and the person I spoke to was very polite and helpful. The price I paid is really good.

interesting to hear other peoples' bad experiences with Animal Friends.
I have just had a very genuine clain rejected because they claimed the issue was a "pre existing condition".
I won't bore you with the details but suffice to say my experience with...

Avoid this company atrocious service. Claimed in November 2016 been paying premiums for 15 years for 2 dogs. An old age complaint however they are questioning everything in an attempt not to pay out still waiting and it's not a large claim , have paid...

Have insured for 3 years with AF and put in first claim recently, they declined to settle as they said my dogs condition (lipoma) had first been noticed over 1 year previously. The vet had said then it was too small to operate and not worth putting my dog...

The website 'boasts' a 5-7 day claim turnaround. A month after sending off my forms I am still waiting for an outcome........... More shockingly, I wrote something on their facebook page, it was removed. I then commented asking why any negative comments...