I received a letter to say that my claim has been denied on the grounds that:

Dog lead and harness should be in condition and fits pet to prevent escape. You must ensure the lead is used in such a way the animal slipping out our grasp. I will be today...

I received a letter to say that my claim has been denied on the grounds that:

Dog lead and harness should be in condition and fits pet to prevent escape. You must ensure the lead is used in such a way the animal slipping out our grasp. I will be today...

Dreadful company took 4 months to pay out on a £400 operation on my dog then took another third off the payout as well as the excess because my dog was old !! We had always paid our premium for years then due to a glitch we missed one and they stopped our...

The worst animal insurance firm I have had over many years of pet owning! The payouts have equalled less than 50% of the bills I have paid!
Read your policy carefully - they have clauses and exclusions to allow them to worm their way out of paying for...

My insurance premium has just risen by 54% and the percentage I pay is now 20% on a dog that is not even 10 years old (goodness knows what it will be when she hits 10!) How can they justify this? They can't - that is the answer. My dog has a chronic...

I insured my bearded collie when John Lewis premiums became ridiculously high.l considered not insuring at all and putting money in a separate account for vet fees, then I found Lifetime and was so pleased with their quote that I signed my Beardie up...

I tried to claim for 3 x medication only for a phantom pregnancy which necessitated in a spay. Firstly when I tried to claim I was told it was a procedure which they didn't pay out for. After complaining I am now told it's behavioural and they don't pay...

My multi pet policy has steadily increased each and every year, and I've just found out the dogs excess hiked to £245 on 8th birthday. My poor Basset 8.5 yrs old has had to have some benign cysts removed, over 2 inches in diameter, which included...

Sadly, Sainsbury's insurance Company business model is to 'hook' you in with low start premiums and then hike them up after that to the point where it is no longer affordable or seemingly worthwhile, due to high excess payments and exclusions. It is then...

As a Veterinary Nurse, I had total peace of mind with Vetsure!

Amazing cover at such a reasonable price. So good that I could also tailor my cats policy to suit our needs.

I will definitely be recommending Vetsure to all!