With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Jan
Posted: 02/03/2017
4

My dog insurance was doubling each year and this year reached close to £150 per month (Tesco) (our dog is about to turn 12). It is now just over £30, even after full disclosure of past treatments. We considered not insuring him at all but didn't really...

Breed

Cocker Spaniel

Species:
Dog
By:
S Wheeler
Posted: 02/03/2017
5

We have had to make a few claims since taking out the policies for our two golden oldie fur babies. Each time the claims were dealt with very promptly and the process was very easy. We are very happy with our experiences thus far with this insurance...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Jeremy Rashbrooke
Posted: 01/03/2017
5

Just taken out insurance for our Airedale. Easy to set up and cost effective. As with all insurers you never know if they are any good unless you unfortunately have to make a claim. Reviews are ok which was helpful.

Breed

Airedale Terrier

Species:
Dog
Insurer: Animal Friends
By:
Toni
Posted: 28/02/2017
1

Increase premiums astronomically and ignore complaints

Had 2 dogs insured with Animal Friends for many years. Would not recommend them.
The premiums are hiked up as soon as your dog gets ill. After his last problem my dogs were increased almost 4 fold so...

Breed

Greyhound

Species:
Dog
By:
Sarra Legg-Galvin
Posted: 27/02/2017
1

My dog was insured with them for many years and we finally had to claim for diabetes and pancreatitis. These claims went through with no problem. However when my dog was 10 the insurance more or less tripled. Sadly my dog was then put down and the policy...

Breed

Patterdale/Fell Terrier

Species:
Dog
Insurer: Animal Friends
By:
Poppy
Posted: 27/02/2017
1

Blaming my doggie back pain to lameness, they won't pay until I have a diagnosis which will cost £1800 for mri scan, vet has said she has a back condition, condition/diagnosis what's the difference, hope to take it further

Breed

Lhasa Apso

Species:
Dog
Insurer: Animal Friends
By:
Lorraine Marten
Posted: 25/02/2017
3

I would advise everyone who has a policy with Animal friends to read their policy REALLY REALLY carefully.

I knew my excess is £99 which actually isnt too bad but was not aware of the "Co Payment" policy they have. This is applied to all claims for cats...

Breed

Mixed Breed Cat

Species:
Cat