Staff very snooty and do not ring you back when promised. No empathy whatsoever.

I have been with the company for years. Livetime insurance so the premium goes up every year and the excess this year went through the roof £195 + 20% of the rest. My dog is over 8yo. The most enjoying fact is that their renewal paperwork (14 pages)is...

Like a few others on here, my premiums have almost doubled in less than two years for my dog a cocker spaniel (who had one claim for poisoning). Both of my cats however, are insured with someone else and despite them having more claims the premiums have...

We have just changed to LPC as previous insurer substantially increased premiums even though there had never been a claim by us. Found LPC to be simple and straightforward without all the cost of the added and optional extras of other insurers. I would...

My dog has just fallen I'll my vets are sending her to Newmarket to have 3d scans and run tests. Newmarket sent a pre claim form to animal Friends pet insurance my insurance with them says I'm cover up to £ 4000 the vets have said treatment scans ect with...

I have heard bad things although in the past I have had only minor things to claim for as dental is not included. One of my cats is nearing 15 and I just cancelled as paying over £25 a month and knowing that there is a excess and I have still pay a %...

I have had my Labrador insured with Sainsbury's since she was a puppy and at first it cost me about £25.00 a month. She is now 12, and every year Sainsbury's have put the price up and this year my renewal fee has just come through at £127.00 A MONTH!
I...

I have no hesitation in insuring my recently adopted oldie Golden Retriever Cross with Lifetime. I insured my adopted oldie Golden Retriever last October and am very pleased with the insurance, although I have yet to claim on it. I have recommended them...

My renewal quote has come in at an eye-watering increase of +66% on last year after claims of £400 for arthritis treatments in my dog's most expensive year. OK my dog is old now, 11 next so he's going to get worse. The business model is to insure young...

I've only just taken pet insurance out for my dog but after a lot of researching this by far was best price and cover.