I'm very surprised by all these negative reviews. Our rescue Springer had to have a cataract operation at the tender age of 2. He had already lost the sight in one eye and this operation has at least saved some of his sight although he has severe retinal damage as well. The cost of the treatment was slightly more than I was covered for but Animal Friends paid out with no quibbles and very quickly. I wonder how many people actually read their policies but we received exactly what was expected from the policy. I would recommend Animal Friends - value for money for me!