I have tried to get in touch repeatedly about my insurance which should have started today for my 2 kittens. I was sent an email a few days before asking me to clarify my address details. I did this, and received a form advising this had been sorted and I would be insured. I then received the same email again advising they need my details to be clarified. I replied 3 times to advise this has been done and to check if I am now insured for my 2 cats. Still no reply. So far, not the best experience after what I assume is 1 day with Tesco Pet Insurance.