Our dog was insured with AF for several years but had a bad year with a troublesome paw infection and needed a stay at the vets with pancreatitis. Although it was difficult to check (their statements group stuff together in a way I still don't understand)...

This company pull on the heart strings of pet owners, and then when it comes to the vital period, where they should be supporting you, they end up refusing to pay out based on some legal technicality which is a long stretch from responsible, ethical or...

This company is outrageous, heartless and just out to rip people off even when they are grieving. Had my beloved dog insured with them for her entire life of fourteen years. We were blessed and never had to claim until she passed away last Friday. Called...

I unfortunately had to claim for my cat after he suffered from an aural haematoma. The bill came to just under £800 for all the treatments and medication and Agria paid out without any delay.

My vet dealt directly with Agria so I just had to pay the...

"Upon investigation, it does appear that your policy has automatically renewed for a new premium of £23.65 approximately per month. The reason as to why a payment of £47.36 has been collected from your account is that as the 1st instalment on the policy...

I don't think they are deliberate thieves but their archaic payment system must net them thousands of pounds, there is no reference on any claim so you can not up with what is owed.

More than have increased my policy from Ł20 to Ł176 for one dog. I have used the policy once and that was for a torn ligament. My dog has no health problems besides arthritis which I have never used the policy to claim for. They are a complete joke and...

I have had my dog insured with Tesco for 11 yrs. they hiked up the policy by over 50% knowing that if I cancelled I wouldn’t get my dog insured by any other company because of her age. She died and I phoned to ask Re the amount I should get on the dead of...

My 2 cats aged 10.3/4 yrs premium, having just reduced cover, will be just under £1,000. Original quote £1,279. If the 1k goes up at 50% p.a. by the time cats are 14.3/4 the premiums will have totalled £13,188. This would cover huge vet bills. Now have to...

Left me with a huge bill because of small print that I should have read through. The final straw ‘oh no we don’t cover cremation costs after the age of 9 because that’s when they are most likely to die’. Well, surprise, that’s what we pay insurance for.