Our cat been insured with them for 16 years (bless the old boy). The insurance was gradually creeping up but we kind of absorbed it - this year they doubled it to 2.7K and changed the excess to a scandalous 20% on top of the fixed 150 and this for a pet with at best two 300 £ claims in last 8 years.

Plain robbery - we now just bank the save and moved all our other insurance away. Daylight robbery