I have 2 labs one with pet protect. Most expensive out there and they declined our claim. My dog passed quickly after investigations in to enlarged prostate. Vets put sepsis as cause of death. They don't cover sepsis to refused to p a y for any of the...

Unless you’re with a vet that claims for you automatically I wouldn’t recommend sainsburys, I’ve been waiting for a claim since November it’s now may , thank goodness it’s only a small amount

My kitten who was around 7months at the time ate some lily pollen (didn't know at the time they are poisonous to cats). She was violently sick and so I took her straight to her vets where they began treating her. Her vets don't cover 24 hour care and so I...

Cover my pet were polite, efficient and required very little assistance. Very happy with their service.

Would not entertain helping me at all. I bought my policy on 17th March after switching from another insurer id been with for two years. My policy did not begin until 16th April. I found a lump on my little 8 yr old chihuahuas belly on 20th April and took...

easy to claim, should have got a higher level though not the lowest level.

Absolutely awful company, do not touch them!! Will wriggle their way out of paying anything, even after the death of my horse. Despicable customer service

I lost my 7 year old cat recently to bowel cancer. He was treated and eventually put to sleep. I had no problems from start to finish as the vet made a direct claim from Tesco. All I paid was £60 excess. When I called Tesco to cancel my policy the...

Avoid at all costs!!!! After 11 year with this company, I raise a complaint (that has been upheld and compensation paid) and now after a ‘review’ of my dog policy they have linked 2 conditions; one that started 2 years before the other!!! Just to stop...

Couldn't believe how quickly the phone was answered, I was expecting a long call as my old insurance was like that.
Very helpful and polite lady who answered my call. Couldn't be anymore satisfied. Thanks.