Awful experience from start to finish. Didn't come back to me for nearly three weeks. They also note in the smallprint of their policy that you're not covered for the first two weeks, despite paying them for the entire month.

Good efficient service
Not had to make a claim which were pleased about

Excellent service, no quibble claim process, speedily concluded.

very professional @ excellant service

Have not had to claim so far but buying the pet insurance was easy and efficient

Pet Protect Insurance's policy of not paying out on claims for pets during the first 14 days of coverage means that if you make a claim within this period, your claim will be denied. This can impact your ability to get treatment for your pet or cover...

My puppy was 7 month and ate some medication that I was unaware was in the room. He needed immediate vet care and was admitted to the nearest pet hospital for 2 days. The treatment was very expensive and without the insurance I took out would have been...

We first tried to claim back in 2020 when the vets discovered a lump on our labradors leg that after a biopsy, turned out to be a mass cell tumour. Animal friends refused to pay out on the basis that we queried the lump at the vet 6 months prior to this &...

If I could give 0 stars I would! This company have been taking money from us for 8 years (total so far nearly £10,000). Each time we have tried to make a claim they have found a get out clause, well I'm fed up of it so now ots my mission to try and make...

my 15 year old westie had stomach cancer and had to be put down , the vet bill was £300 , made a claim , i got 0.80 pence put in my account , been with this insurance company for 15 years never made a claim .