With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Paula bones
Posted: 06/04/2023
1

Disgusting rip off company. Had insurance with them for over 12 years for 2 dogs. Tried to claim for 1st time and wouldn't cover the first dog as dont cover investigations in the mouth. 2nd dog had a seizure and due to.poor experience thought better...

Breed

Bulldog

Species:
Dog
By:
Simon Tarrant
Posted: 05/04/2023
1

Avoid. You pay lots of money and then they wriggle out of any claims you made. I cancelled my insurance after they refused to pay for my dog’s treatment. They have been very kind and are now threatening to take me to court for not paying last months...

Breed

Mixed Breed

Species:
Dog
By:
Mike Corry
Posted: 04/04/2023
1

We were with Bought By Many who were rebranded as Many Pets. We have a cockapoo and a cavapoo. Our cockapoo recently had cruciate ligament surgery. During our claim for the surgery and the subsequent claims for hydro, and physiotherapy our emails were...

Breed

Cockapoo

Species:
Dog
By:
Elaine Nelson
Posted: 29/03/2023
1

My dog died after a short illness. I had already paid the vets bills before I made the claim I should have been paid over £450 but received £120. I was told by Sainsbury’s that as my one and only single claim ever spanned the renewal date so they took...

Breed

Mixed Breed

Species:
Dog
By:
caroline Ellis
Posted: 27/03/2023
1

I have an insurance policy for my dog which I took out a year ago. My dog has developed a skin condition but because he has no previous medical history as he is a rescue dog , Tesco are not paying out. They didn't ask for this when I took out the policy...

Breed

Mixed Breed

Species:
Dog
1

Since the changeover from BoughtByMany (an excellent company that we never had a problem with), ManyPets service thus far has been diabolical.
Our dog has IBD which means she needs ongoing dietary supplements that have to be purchased through our vet...

Breed

Mixed Breed

Species:
Dog
By:
Samuel Bradshaw
Posted: 15/03/2023

Recommended
by reviewer

5

I would totally recommend this insurance policy. Very easy to deal with. But the main point was high efficiency and friendliness of Nathan, their customer service advisor.

Breed

King Charles Spaniel

Species:
Dog
Insurer: Petplan
By:
Fiona Jacobs
Posted: 14/03/2023
1

AVOID like the plague - I have had two and a half miserable years with this company and have made multiple complaints about incorrect assessments all of which have been upheld. However even when these are upheld they fail to put things right and I have...

Breed

Dachshund

Species:
Dog