With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

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We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Zac McDonough
Posted: 06/03/2018
4

Grateful I'm still able to find cover for my 11 year old Weimaraner. You only really know the value of insurance when you claim and hopefully I won't have to.

Breed

Weimaraner

Species:
Dog
By:
Jayne
Posted: 04/03/2018
1

Don't believe you will receive your voucher on sign up, if offered, you don't get it.
Increased charge cause moved house. Reason must live on a busier road, erm main A road to an estate, also vet fees would be more expensive, erm you don't know who my...

Breed

Shih Tzu

Species:
Dog
Insurer: Animal Friends
By:
Katie Breed
Posted: 04/03/2018
1

Very unhappy with this firm - they will do everything possible to avoid paying out. Their communication is slow and inefficient and the tone of their letters patronizing and unfriendly. They really do seem to delight in finding reasons not to pay - really...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Animal Friends
By:
Paul
Posted: 27/02/2018
4

Our dog was insured with AF for several years but had a bad year with a troublesome paw infection and needed a stay at the vets with pancreatitis. Although it was difficult to check (their statements group stuff together in a way I still don't understand)...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
Insurer: Animal Friends
By:
Henry
Posted: 27/02/2018
1

This company pull on the heart strings of pet owners, and then when it comes to the vital period, where they should be supporting you, they end up refusing to pay out based on some legal technicality which is a long stretch from responsible, ethical or...

Breed

Dalmatian

Species:
Dog
Insurer: Pet Protect
By:
Amanda
Posted: 26/02/2018
1

This company is outrageous, heartless and just out to rip people off even when they are grieving. Had my beloved dog insured with them for her entire life of fourteen years. We were blessed and never had to claim until she passed away last Friday. Called...

Species:
By:
Donna Dunn
Posted: 25/02/2018
5

I unfortunately had to claim for my cat after he suffered from an aural haematoma. The bill came to just under £800 for all the treatments and medication and Agria paid out without any delay.

My vet dealt directly with Agria so I just had to pay the...

Breed

Maine Coon

Species:
Cat
By:
Fay
Posted: 23/02/2018
1

"Upon investigation, it does appear that your policy has automatically renewed for a new premium of £23.65 approximately per month. The reason as to why a payment of £47.36 has been collected from your account is that as the 1st instalment on the policy...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Petplan
By:
Robert Cattaway
Posted: 22/02/2018
1

I don't think they are deliberate thieves but their archaic payment system must net them thousands of pounds, there is no reference on any claim so you can not up with what is owed.

Breed

West Highland White Terrier

Species:
Dog