I have been a loyal customer to More Than for 8 years with my pet insurance and this year they have seriously tried to mess me over by increasing my premium from £478.33 to a whopping £962.66 for just one years cover... the staff on the phone are complete airheads and all they can say is 'Oh, let me look at that for you' and then come back with a totally irrelevant answer to the questions that were asked...