With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Adam Silveston
Posted: 26/04/2019

Recommended
by reviewer

5

When comparing Dog Insurance Policies, LifeTimePetCover.com, offered the policy and cover I needed for less than all the other insurance companies.

The only feedback I have, is that I had to chase up my policy documents, as I never received them by email...

Breed

Mixed Breed

Species:
Dog
By:
Daniel Errington-Barnes
Posted: 26/04/2019

Recommended
by reviewer

5

Jade and the team have been invaluable in helping with my cats recently diagnosed condition. I cannot fault this company and cant recommend them enough!

Breed

Tabby

Species:
Cat
By:
Paul H
Posted: 25/04/2019

Recommended
by reviewer

5

Just taken out a "Platinum" policy. Thanks to Abi for running through it so clearly. Seems all the pet insurance companies either hike the price each year, or start off really high and keep it there. I'd rather keep it in my pocket for now - especially...

Breed

Doberman

Species:
Dog
By:
Mark Lawton
Posted: 21/04/2019
1

I've had pet insurance with them for 12 years now. Never jumped ship every year to get a better deal, stuck with them thinking loyalty would pay off.
Never claimed once until this year even though the premium has been rocketing up since he was 8,even...

Breed

Jack Russell Terrier

Species:
Dog
By:
Storm
Posted: 20/04/2019
1

Our pet whippet developed a limp which required some x-rays and anti-inflammatory tablets so we tried to claim through insurance. 3 weeks after the x-rays we have been informed our claim has been rejected as his record shows he had limp (totally unrelated...

Breed

Whippet

Species:
Dog
By:
Teresa
Posted: 17/04/2019
1

The first year was a fair monthly payment. 2 year old rescue dog and one small claim. Renewal expectedly increased slightly following the claim. Then a minor increase of £2 last year. This year however they wanted increase the monthly payments by over£9 A...

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
Alastair Woodford
Posted: 17/04/2019
1

Had valid claim rejected by Animal Friends Insurance- so upsetting dont know how I am going to afford treatment for my dog now. They use any excuse they can to not pay out valid claims. Please avoid them!!!!

Breed

Shih Tzu

Species:
Dog