Bought the most comprehensive lifetime policy from this company (not the cheapest) but felt reassured by their policy. Sadly at 16mths our boy slipped a disc and was in hospital. Biggest mistake was to claim as this company have held me to ransom ever since. Our boy is now 5years and we have never made any other claims however the insurance has went from £48pm to over £260pm so much so we now have reduced the policy where if need be we will pay 20% and now pay £170pm. We are stuck between a rock and a hard place as our boy now has pre-existing condition. This company underwritten by RSA and have the most complaints 70% for increase in premiums! Looking on FOS website the do not uphold allowing this greedy company who force you to make life changing decisions for money, a revolting company! AVOID any RSA policy!! Unfortunately we trusted this company would fulfil its lifetime promise back in 2014 and basically robbed us ever since 2016.
French Bulldog
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