I think a big worry for pet owners ,when purchasing pet insurance ,is that you will actually be able to successfully make a claim and that this process will not be a difficult one . I saw Agria advertised at my vets so gave them a go. Sadly the only...

We were paying insurance for premier cover for both our westies aged 8 at the time of the claim. Despite the vet's statements supporting our case, they declined to pay anything when one of our westies was unwell. Not only that but they didn't even...

By far the worst company I have ever had to deal with. Refused to pay out on a claim and used every thing they could to try and get out of it. They stated that the condition was ore existing and even after we provided a letter from our vet to prove it...

Just recently had Tula diagnosed with a tumour and the advisor was very helpful and sympathetic, really assured me it would be covered by the insurance, can't recommend them enough.

Perfect service no issues at all. Quick and efficient

From start to finish Vetsure have been a good company to deal with , this is most important because emotion is always with the owner of the sick pet & they are always kind & friendly in the customer service dept. The payment comes through as soon as...

Making the claim through the Vets was so easy
Takes all the stress away while you pet isn’t well

I have had no problems to date dealing with this company. I have always found them to be efficient, thoughtful and understanding

No one hopes to have to use this service especially when your animal is part of your family and loved so much.
The service, the ease of claiming and settling direct with our vets has been exceptional. Thank you very much. Our dog is doing well thanks to...

The claims for Mickey were completed by my vet and settled very quickly by Vetsure without quibble. The first payment was made to myself for fees already paid and the subsequent claim was paid direct to my vet on submission of the additional details....