With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Adam
Posted: 11/09/2025
1

Took the policy with assurance and incentive of bonus nectar points, failed miserably and when I phoned they denied I was due any. If they can’t be trusted to tell the truth about this then don’t trust them with insuring my dog,

Breed

Labrador Retriever

Species:
Dog
Insurer: Cover My Pet
By:
Annmarie Parkinson
Posted: 19/11/2024
1

Don't waste your time going to this company for pet insurance all the other reviews which say they look for excuses to not pay out are correct. I have a 7 month old labrador who started to limp we took her to the vet straight away thinking it was just a...

Breed

Labrador Retriever

Species:
Dog
By:
David Sansom
Posted: 18/10/2024
1

My Labrador Retriever has been insured with Tesco pet insurance, all of her life, she is now 4 years old, I have never made a claim, my recent renewal quote has gone up by over £200, for the year!, on thre comparison sites, I can get the exact same policy...

Breed

Labrador Retriever

Species:
Dog
By:
Lesley Prince
Posted: 24/06/2024

Recommended
by reviewer

5

My labrador is 11years old and has ongoing health issue's, insurers have been brilliant and I have never had a problem with the claims that have been submitted. Highly recommend.

Breed

Labrador Retriever

Species:
Dog
By:
Miriam Lumley- Holmes
Posted: 27/02/2024
1

I have been with Sainsbury’s since my Labrador was a puppy. I’ve had two claims in this time, he is now 8. My policy renewal came and my premium has doubled to £143 a month so is unaffordable! I rang Sainsbury’s pet insurance and was told they don’t like...

Breed

Labrador Retriever

Species:
Dog
By:
Samantha Watson
Posted: 11/01/2024
1

I would never recommend many pets to anyone I have put a few claims in for my pets it takes too long for them to process. I have put in a claim on the 14th December still waiting for it to be processed. Every time I put in a claim they request the medical...

Breed

Labrador Retriever

Species:
Dog
By:
Eva
Posted: 14/11/2023

Recommended
by reviewer

1

Very disappointed… I’ve paid over £80 in premiums per month to be told they will not cover the claim as it’s pre existing.. (it isn’t they also don’t cover cremation costs as he was over 9…. Upset and disappointed.. do not waste your money!!

Breed

Labrador Retriever

Species:
Dog