Have had good service but how renewals have been a con Insured as a pup £340 pound on line .First renewel £609 latest renewel has now gone up to £725. I checked on line £436 Can't understand why the difference so I. Phoned more than to ask why just got a...

Whilst I have only just signed up to this company I can only comment on my first impression. Easy to join and a Sooooo much more realistic premium. I have been loyal to my previous provider for over 5 years and was horrified to see my premiums cranked up...

Needed cover for our dog,but also need to have him covered as a gun dog too as he accompanies me when I go shooting. Happy with the price and the service.Needed emergency out of hours vet last year and claim was dealt with quickly and easily. Excess...

Very good, very competitive in price highly recommend.

I never had any problem with Tesco paying out for my dog but at 6 years old they wanted over £60.00, it was going up by £15.00 per year (the past two years)as a pensioner I could not afford to pay such a high sum so have cancelled my policy, especially...

Hello there,

I am looking for some advice.

We have recently made a claim to recover costs of the treatment our 1 year old lab. He had bad stomach and had to undergo x-rays. Costs around £500.

Animal Friends rejected our claim saying it was a pre...

had X-rays and treatment for our dog that highlighted severe arthritis in his front legs. The cost was more than the £500 per condition limit so ewe only claimed for £500, which was rejected as being a pre-existing condition. Spent 6 months "debating"...

I have had no complaints about my old insurance policy, except for the price which has crept up over the years and now my Labrador has reached the age of 10 years, it nearly doubled from last year. I was forced to look for a cheaper quote and I found it...

Have claimed twice for my dog, brilliant customer service and paid out prompt both times.

I am really disgusted with the poor service of paying out a claim. My dog has cancer and is being treated by an oncologist, at a practice over 100 miles away from our home. (my vet referred my dog there). This is soooo expensive, being in the thousands...