Tried to claim for 3 treatments for false pregnancy i.e. medication. They tried to lump it in with spaying, called it a procedure etc. - Clause: "Spaying to prevent the re-occurrence of false pregnancy; and any claim as a result of these procedures unless...

If I could give no star rating I would!!
Absolutely disgusted - 😡My cocker spaniel had a particularly nasty ear infection recently so I decided to claim only to have the claim declined as they considered it a pre existing condition because he's had ear...

They have a policy that any treatment over £1,000 has to be pre authorised before treatment can begin. My Cocker had to have surgery on his head which came to £1,500. I phoned them to find out if they pay for the operation, and they said that because of...

Took out an annual policy with this company in July 2015. Previous company renewal came in and they wanted almost £100 more and this despite having not made a claim, so I abandoned them and found this new company with a very reasonable premium price and...

The last thing you want is your precious puppy to be ill, the only thing you want is her to be looked after, cared for and the problems to be soughted.

With Vetsure they were there along with the vet . Their empathy and reassuring manner was a comfort...

Sainsburys website claim that they aim to settle 90% of all claims within 7 days . It's never happened . They never even acknowledge an email and you can't speak to the person dealing with your claim because 'they don't speak to customers ' . Awful awful...

I compared many insurance policies for my 11 year old cocker spaniel, this was the best cover for the price. Easy to set up, excellent so far but have not had a claim yet.

Like many here, my premium has nearly doubled from £47 to £86 and from £13 in 2012 per month (the last year I have a record for). 
We've had a couple of claims over the past 10 yrs (which I must say, have been settled very quickly and without fuss) but...

It's still early days and I'm yet to make a claim but the process of purchasing insurance from Lifetime Pet Cover has been fantastic. One very friendly chat over the phone to answer a few questions I had and everything else was done online with ease...

I made the bad decision to change insurer earlier this year and assumed that Sainsburys would be a good choice, although not the cheapest on Go Compare. Without me noticing they added a couple of very broad exclusions to the policy based, they say on my...