Absolutely waste of time, claim has only partially been paid as they failed to read through over a months worth of invoices despite being contacted by myself every week (and more). Still haven’t received pay out over 2 months now

I had a renewal n March 2024, as the cost had increased so much I called to query, i was given a discount and advised that i would call back to confirm renewal once i had received the renewal invitation. This is what i did. This renewal my premium has...

Every claim has taken over 2 months to pay out, sometimes 3 months. Complaining achieves nothing. Managers only correspond via email and deflect your complaint back to the admin staff who have not processed the claim correctly. An official complaint...

Tesco Pet Insurance
Totally immoral! Beware on lifetime policies an excess is charged for an ongoing claim for a very sick dog every time the policy renews. Significantly hype your rates every year and charge the excess each year on the same ongoing...

My dog has a fractured wrist. They have said they won’t help with insurance due to the fact he was lame on that leg in 2022 as if he has been walking around with a broken wrist all that time. Paid my insurance without fail for 6 of my animals with them to...

I didn’t even get involved. The vet took my many pets policy number and a couple days later it was sorted. Can’t ask for anything more? They sent me an email to say they received my claim, then an email to say it was being processed, then a final one to...

Very very pleased with claims procedure, easy and straightforward , quick payment. Lots of items covered that other insurance companies don’t cover. Recommended

Highly recommend. Extremely helpful, claim process was quick and easy, all online, it was accepted and paid within a few hours which was absolutely incredible. It was a huge relief financially for it to be sorted so quickly and be able to concentrate on...

First claim in 4 years. Super easy process. No quibble. Immediate pay out.
Fantastic!

I have only been with Bought by Many for a couple of years but the renewal price came up as £3500 for this year. Sadly the customer service team has been unhelpful and either unwilling or unable to explain such an extortionate price and increase of over...