My dog was on his lead walking with my son who is almost 20 and he unfortunately pulled my son and was hit by an on coming car, my son pulled him back and the car hit his leg. My bill at the moment is over £2700 and Animal Friends have refused to pay stating that a clause in my policy saying that if he off his lead, not controlled or if he escapes then they won't pay. None of this applies so I have emailed my appeal. I am not impressed with this company.