With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Charles
Posted: 09/09/2015
4

So for us, the important factor is the policy having no age limit and a choice of cover options that were not limited per condition for the life of the pet or policy. As a price comparison, our Westie is 9yrs and very healthy; insuring with NCI (having...

Breed

West Highland White Terrier

Species:
Dog
By:
Sheila Cole
Posted: 08/09/2015
5

Finally some lovely people to help us with our pet insurance! The price has gone up but you have been so helpful with sorting out the claim, returning calls and making sure we are OK. I can't thank you enough!

Breed

American Shorthair

Species:
Cat
By:
john sampson
Posted: 08/09/2015
4

Whilst scouring the minefield of pet insurance I came across Lifetime pet cover. Having a couple of queries I Emailed them and promptly received a telephone call when my questions were answered clearly. I decided to proceed and within 30 minuets I...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Vetsure
By:
Freddie
Posted: 07/09/2015
5

Excellent service from Vetsure, unfortunately Freddie has a chronic leg problem but with the medication prescribed he is feeling well and sound he is enjoying his walks again.

Vetsure paid the claim quickly which put my mind at rest, thank you so much!

Breed

Springer Spaniel

Species:
Dog
Insurer: Animal Friends
By:
Ralph J
Posted: 05/09/2015
1

Refused to pay out on the removal of large lumps from my dogs armpits alleging 'pre-existing'. Had obtained medical records from my vet without my knowledge. Records showed some small fatty lumps over the years as is common. Left with bill for £1500. Had...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
By:
Kelvin Chell
Posted: 28/08/2015
5

I was recommended to the company by a work colleague. I found the advisor I spoke to very helpful, knowledgeable and not pushy. The quote I was given was cheaper than other companies and gave more also. I had no hesitation in taking out the policy.

Breed

Miniature Schnauzer

Species:
Dog