I never had any problem with Tesco paying out for my dog but at 6 years old they wanted over £60.00, it was going up by £15.00 per year (the past two years)as a pensioner I could not afford to pay such a high sum so have cancelled my policy, especially...

My Field Spaniel was referred to a specialist re spinal problem and had to have major surgery in October The cost was over £3000 and Sainsbury paid in full (minus excess) without any questions.

Hello there,

I am looking for some advice.

We have recently made a claim to recover costs of the treatment our 1 year old lab. He had bad stomach and had to undergo x-rays. Costs around £500.

Animal Friends rejected our claim saying it was a pre...

Our annual renewal for our very healthy 3 year old labrador has doubled this year to over £740!

When we asked More Than if they could re-quote given the enormous hike and the fact that we have not ever claimed, they offered to knock a measly £50 off the...

My message to them after months of calls and still no response

I am yet to get my money refunded for my puppy ct scans and radiology tests etc from over 2 months ago ...... And at 23 weeks old and he weeks left to live ....... Multiple calls to you...

our price for the 1st year for a pair of very healthy bulldogs after moving over from Petplan was £56.. excellent, very pleased, Petplan was nearly that on their top cover for 1 bulldog alone with no claims, so to add our new puppy and switch our older...

I've paid into Animal Friends for 9 years for my Cocker Spaniel. The first claim I made was refused based on the wording in the small print. Also once the animals reach 8 you have the "privilege" of paying 30% towards the cost - so an annual policy per...

I was looking for a pet cover for my cat as our previous lifetime policy had almost tripled over 4 years. He has a pre-existing condition that has been symptom free since 2011 and I rate the fact that Lifetime Petcare will cover pets if they have been...

Have had platinum insurance on my dog for past 6 years. one small claim (about £75) a few years ago - thats been it. Objected last year to hike in price by £10 per month, but they would not budge. just got this years renewal through - increased from £42...

Customer service absolutely disgusting. Lady had such a bad attitude and because she was so unhelpful, I asked how I would go about cancelling, she said she would do it over the phone. She wasn't bothered. I just needed to ask if I was covered for my lab...