With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
sarah spiers
Posted: 15/03/2017
1

recently had some some communication with kennel club regarding breeding i spoke initially when i took out the policy i was given the wrong information and i phone to change my policy i couldn't due to the wrong information i emailed to complain i was...

Breed

Beagle

Species:
Dog
By:
Divad setay
Posted: 14/03/2017
1

It becomes quite obvious reading about outrageous price increases (which we have also suffered) that it's a policy made to put off long standing customers as their animals get older and may cost more in vets bills
Complain to the relevant ombudsman

Breed

Mixed Breed Cat

Species:
Cat
By:
Pete
Posted: 14/03/2017
5

Needed to renew cover for our lab/collie cross. Exiting insurer had increased the premium from the first year and also increased the excess. Our dog had to have a cruciat ligament repair on one rear leg and our existing insurer refused to extend cover to...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Animal Friends
By:
Wendy
Posted: 13/03/2017
1

Been insured with these thieves. My staff pie has an ulcer in his right eye which meant the usual, antibiotics then specialist treatment £1500 in fees! Animal thieves (refuse to call them friends) declined on the basis that my Jakie had a bad eye, which I...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Bill Simkins
Posted: 10/03/2017
5

I originally used this company for my 10 year old Golden retriever after LV increased the price to £56 pm. I now only pay £31 pm.
On getting my 9 week old Cockapoo I did the usual rounds, as I mistakenly thought Lifetime was only for older dogs, as it is...

Breed

Golden Retriever

Species:
Dog
By:
Jonathan Burton
Posted: 10/03/2017
5

I have been very impressed with VetsMedicover. My dog has a chronic condition (Addison's disease) that has meant both emergency hospitalisation twice this year plus expensive medication for life. They have paid promptly and without disputing it. When...

Breed

Spinone Italiano

Species:
Dog
Insurer: Animal Friends
By:
Janet Black
Posted: 09/03/2017
1

Animal Friends were paying for my dog's condition of bacteria/yeast in her ear from July 2016 to present. They are now not paying the outstanding £500 vet bill as they state this condition was in the dog's medical history in September 2015, though it was...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Animal Friends
By:
Ann
Posted: 09/03/2017
1

Animal friends refused to pay out when my beautiful Molly was diagnosed with pancreatitis and passed away suddenly while in the care of the vet. They said that because I'd taken Molly to the vet 11 months previously with diarrhea, that she had a pre...

Breed

Miniature Schnauzer

Species:
Dog