I have now been waiting 10 weeks for payment & when I rang yesterday I was told it would be another 12-15 working days until settlement made. By the sounds of it there have been a lot of deductions made from the claim amount! The staff in the claims department are cold & unfriendly & you are made to feel a nuisance for daring to chase payment.
The company is very quick to email me with the new restrictions to the policy after I've claimed!!! Can't wait for my renewal date. Only use if you're prepared to wait months to be paid out!
Labrador Retriever (Black)