Have made excuses to pay out all my dogs claim,have had nothing but excuses! After the death of my dog he is meant to receive adeath benefit but advised this is for accident only don't recall this been on the small print. Avoid this company at all costs...

“Our family dog is 8 years old and, although perfectly healthy, we decided to change to a ‘life time’ policy. When considering this option, we found the staff at Vetsure to be the most helpful & they took time to explain everything to us. Their manner was...

An adventurous feline!

“My cat Sheldon Lee Cooper seems to have made an impact in our local community! He is a very active little fellow who is followed on Facebook by many as his mere ‘Mumager’ it is my responsibility to take good care of his needs. I...

After 10 or more years of loyal custom they have decided to up my dogs monthly premiums to a ridiculous amount. Yes they have been good in paying for various treatment but it seems that due to his age of 10 and a half they think they can take the Micky...

After 10 or more years of loyal custom they have decided to up my dogs monthly premiums to a ridiculous amount. Yes they have been good in paying for various treatment but it seems that due to his age of 10 and a half they think they can take the Micky...

My dog has been insured for 9 years, cost going up every year and never a claim. Now about to make a claim and they do everything possible not to payout. Don't take out a policy just save the money each month, you WILL be in pocket.

they refuse to pay out for crucial ligament surgery on my newfoundland, leaving me with a bill for 3800.00, I have had his lifetime policy with them since 2013

I have now been waiting 10 weeks for payment & when I rang yesterday I was told it would be another 12-15 working days until settlement made. By the sounds of it there have been a lot of deductions made from the claim amount! The staff in the claims...

opted years ago for lifetime cover, they later slip in the 35% co-payment ontop of £99 excess and have you by the danglies as you cant go elsewhere when dog is over 8 really. the policies try to get out of everything they can. I did claim years ago, it...

Been trying to get my claim dealt with, very straightforward I thought. My dog has recently been diagnosed with hypothyroidism. No real sign apart from me having a feeling my dog was not quite himself. Been turned down as told pretty existing condition as...