With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Wooster
Posted: 16/04/2017
1

I used this company for my 2 dogs it cost around £20 a month , my younger dog had an accident vet refused to deal with them directly most vets will tell you the same after months of constant contacting them they did settle the claim , the monthly payment...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
Insurer: Animal Friends
By:
Jax
Posted: 14/04/2017
1

My dog died recently. And I have had two calls from animal friends asking why we cancelled direct debit. Both times they then said. Oh I see from the notes your dog died this call is in error! How hard would it be to read notes before they called. This...

Breed

German Shepherd

Species:
Dog
By:
Ann
Posted: 11/04/2017
2

Think very carefully before taking a policy out with Sainsburys pet insurance they sorted it out in the end and gave me £50.00 compensation because of the way I had been treated but it was a very unpleasant experience

Breed

West Highland White Terrier

Species:
Dog
Insurer: Animal Friends
By:
Robina
Posted: 10/04/2017
2

Polished pre-sale and customer service but be aware of the difficulties of claiming and the small print if you are insuring an older, rescue animal, as I have. I declared a known existing condition when I took out this insurance. Subsequently, my cat...

Breed

Domestic Short Hair

Species:
Cat
By:
Kerry Tarrant
Posted: 06/04/2017
4

I took out a pet insurance with another company 2 weeks ago and have subsequently cancelled that to go with LPC. The reviews for LPC and the rates were so much better than AF insurance.
Applying for the insurance was straightforward and all the documents...

Breed

German Shepherd

Species:
Dog
Insurer: Animal Friends
By:
Anne
Posted: 05/04/2017
1

They just rip you off in my experience, have been paying money to them for a few years for my border collie and have never made a claim. Have just made a claim for an operation and they have rejected it.when I qeiried it they were very stroppy about it...

Breed

Border Collie

Species:
Dog
By:
Elsie
Posted: 05/04/2017
1

Excess applies to each condition the dog has, the condition is then only covered for 12 months and then never again. Lots of things not covered, ie having teeth extracted for gum disease. A complete and utter waste of money.

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog