With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
D kane
Posted: 08/12/2017
1

Our 6 year old dog became very suddenly unwell and was referred to Fitzpatricks where a range of tests were undertaken and he spent a week there. He has an inflammatory condition of his brain and nervous system. his scans also picked up an abcess in his...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
The Westie Mum
Posted: 08/12/2017
5

Having had awful service from my previous pet insurer, I searched for one who would take on old dogs! Mine is 12 and there was no problem what so ever to get him insured here. I like the way I could clearly see, on the website, what choices there were. It...

Breed

West Highland White Terrier

Species:
Dog
Insurer: Animal Friends
By:
Anon
Posted: 05/12/2017
1

Can't say much as ongoing claim but I have £5000 bill refused for a bladder issue since dogs 1st season because she had a uti on 14th day of Policy. Get even disagrees they are thieving money or people left right and centre

Breed

French Bulldog

Species:
Dog
By:
Nina B
Posted: 05/12/2017
5

We’ve had our dog fudge covered with Tesco for about three years and have found them to be excellent, we have actually needed to make a couple of quite big claims and have found them excellent to deal with. The people I’ve Spoken to on the phone have been...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Bow
Posted: 05/12/2017
5

I had been with the same insurer for the past 10 years when it was time for my last annual renewal they informed of a large increase and would not negotiate. I approached Lifetime and they provided me with a suitable deal. Lifetime are very helpful and...

Breed

Labrador Retriever (Black)

Species:
Dog
Insurer: Petplan
By:
Jodie
Posted: 04/12/2017
1

I have had PetPlan insurance for my almost 9 year old Shiba Inu since 2009 - premium history is:
12/1/2010 £300.34
12/1/2011 £345.74
12/1/2013 £432.18
12/1/2014 £513.21
12/1/2015 £641.51
12/1/2016 £776.25
12/1/2017 £985.23
So up almost 320% in 8 years...

Breed

Shiba Inu

Species:
Dog